Effective date: October 28, 2025
Sassygrove (“we,” “us,” “our”) operates Sassygrove.com (the “Site”) and provides related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information. By using the Site/Services, you agree to these practices.

1) Who We Are (Controller)

2) Information We Collect

A. You provide it directly

  • Account details (name, email, password)
  • Order & shipping details (billing/shipping address, phone)
  • Payment details (processed by our payment partners; we don’t store full card numbers)
  • Customer support messages, survey responses
  • Marketing preferences (email/SMS opt-ins)

B. Collected automatically

  • Device/usage data: IP, browser, device type, pages viewed, timestamps, referring URL
  • Cookies, pixels, and similar technologies (see Cookies below)

C. From third parties

  • Analytics/advertising partners (campaign performance)
  • Payment & fraud-prevention partners
  • Social login providers (if used)

3) How We Use Your Information

  • Perform our contract: process orders, payments, deliveries, returns, and support.
  • Legitimate interests: operate, secure, and improve the Site; prevent fraud/abuse; analyze performance; personalize content.
  • With consent: send marketing emails/SMS; place non-essential cookies; run targeted ads where required.
  • Legal obligations: tax, accounting, compliance, and lawful requests.

4) Cookies, Analytics & Ads

We use:

  • Essential cookies for site functionality, checkout, and security.
  • Analytics (e.g., traffic/performance measurement).
  • Advertising/retargeting pixels to show relevant ads and measure campaigns.

Your choices: Manage non-essential cookies via our Cookie Settings link (where available) or your browser settings. Some features may not work without cookies.

5) How We Share Information

We share data with trusted service providers under contracts that protect your information, including:

  • E-commerce/hosting platforms
  • Payment processors & fraud-prevention tools
  • Fulfilment partners & couriers
  • Customer support and communication tools
  • Analytics and advertising platforms
  • Professional advisers and authorities where required by law

We do not sell your personal information for money. Some laws define “sell”/“share” to include certain ads/analytics disclosures—see Your Rights for opt-out options.

6) International Transfers

Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

7) Data Retention

We keep personal data only as long as necessary:

  • Orders/invoices: as required by law (e.g., up to 6–10 years)
  • Marketing data: until you unsubscribe or after a period of inactivity
  • Account data: while your account is active and for a reasonable period afterward
    When no longer needed, we delete or anonymize data.

8) Security

We use administrative, technical, and physical safeguards (e.g., encryption in transit, access controls). No method is 100% secure.

9) Children’s Privacy

Our Site is not directed to children under 13/16 (depending on region). We do not knowingly collect children’s data. Contact us if you believe a child provided data so we can delete it.

10) Marketing Communications

With your consent (where required), we may send promotions/updates. You can unsubscribe via email links or by replying STOP to SMS. Transactional messages (order/shipping updates) will still be sent.

11) Your Rights

Your privacy rights depend on your location and may include: access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

  • To exercise rights or make a request, email info@Sassygrove.com.
  • If you’re in the EU/UK, you can also complain to your local data protection authority.
  • California residents (CCPA/CPRA): you may request to know/access, delete, correct, and opt-out of “sale”/“sharing” for cross-context behavioral advertising. Submit requests via info@Sassygrove.com. We will verify requests and may ask for additional information.

12) Do Not Track & Global Privacy Control

We don’t currently respond to Do Not Track signals. Where legally required, we honor Global Privacy Control (GPC) as an opt-out of sale/share.

13) Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects without human involvement. If this changes, we will disclose details and your rights.

14) Third-Party Links

Our Site may link to third-party sites or include social features. Their privacy practices are their own—review their policies before providing information.

15) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be highlighted on the Site and, where required, we will notify you.

16) Contact Us

Sassygrove – Privacy Team
Email: info@sassygrove.com